+020 2652308  
 
 
 +020 2652308  
 
 

ADR Model

VERIFICATION

This is an educative stage that guides the customer on dispute lodging process and if dispute not filed with the bureau yet, the Centre sends the customer to the bureaus.

INTERVENTION

The Center seeks clarification and more documents if need be and intervenes via calls.

FACILITATION

The Center writes formally to both parties, correspondence is shared across at this stage to try resolving the dispute. Meetings are also held.

MEDIATION

A third party, independent mediator, takes over and
mediation meeting is organized by the Center.

Our Work at Tatua Center is to exclusively deals with CRB-Related disputes. Aggrieved borrowers can access the services of Tatua Center free of charge

CLIENTS ReviewS

We facilitate generation and use of accurate credit information for the benefit of all participants in the credit market. 

Joseph Weru

"Tatua center has provided legal advice and guidance during a difficult situation. I found them to be experienced, responsive, knowledgeable and honest”

Ann Kinuta

"I would highly recommend Tatua Center to anyone seeking legal representation that is fair, honest and will keep your best interest and unique needs at the forefront. Should the situation arise, I would not hesitate to seek representation from Tatua center again”

Christopher Meli

"While working with Tatua center, I felt as though my situation was in adept and trustworthy hands, and he did not steer me wrong.”

Welcome to tatua center

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