Tatua Center is a specialized dispute resolution center focusing exclusively on credit-related issues in the financial services sector.

P.O Box 65041-00618,Ruaraka

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About Us

Africa’s premier financial services resolution center.

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Vision Statement

Africa’s premier financial services dispute resolution center.

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Mission Statement

To enhance business through efficient management of disputes in financial services

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    Our goal

    Our goal is to facilitate fair resolutions that benefit all parties involved and promote financial stability and success. Contact us today to learn more about how we can assist you in resolving credit-related disputes effectively.

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    Services

    We offer a range of valuable services to assist individuals and businesses in resolving credit-related disputes and achieving financial stability

ABOUT TATUA CENTERtitle_icon

The premier financial services dispute resolution center in Africa.

Tatua Center was established in November 2014 to resolve all Credit Reference Bureau (CRB) related disputes between consumers, lenders and CRBs. The service was available to CIS Kenya members and their clients, at no cost to disputants. Tatua has executed this mandate with significant success with an average of 200 disputes resolved per year, some having been already filed in court. With extensive experience and demand from the industry, Tatua decided to increase the scope of its services in 2022 to include all credit related disputes at a minimal fee to both credit providers and consumers. Tatua has empanelled a pool of mediators and arbitrators who have extensive experience in the financial services industry to achieve better outcomes.

Check out these incredible numbers

Tatua Center was established in November 2014 to resolve all Credit Reference Bureau (CRB) related disputes between consumers, lenders and CRBs. The service was available to CIS Kenya members and their clients, at no cost to disputants. Tatua has executed this mandate with significant success with an average of 200 disputes resolved per year, some having been already filed in court.

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Active Years
217 +
Cases Resolve
160 +
Avearage resolved per year
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Dedicated Staff
WHY TATUA CENTERtitle_icon

Dispute resolution

CRB-related disputes often stem from inaccuracies in credit reports, identity theft issues, debt disputes, late payments or defaults, credit score discrepancies, and unauthorized inquiries. These disputes can significantly impact an individual's creditworthiness and financial standing. To address these challenges, Tatua has assembled a team of experienced mediators and arbitrators from the financial services sector to ensure fair and effective dispute resolution.

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CLIENT TESTIMONIALS

What Clients are saying about us!

Joseph Weru

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Anne Kinuta

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